Privacy Policy for OTD Groups of Companies
Last Updated: Jan 1, 2024
Introduction
OTD Groups of Companies (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to keep your data secure. By using our website or engaging with our services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect various types of information to provide and improve our services, including but not limited to:
- Personal Identification Information: Name, email address, phone number, business name, and physical address.
- Transactional Information: Order details, payment information, and purchase history.
- Usage Information: Information about your interaction with our website, including IP address, device type, browser information, and pages visited.
- Cookies and Tracking Data: We use cookies and similar tracking technologies to enhance user experience and analyze website traffic.
2. How We Use Your Information
We use your information for the following purposes:
- Service Delivery: To process orders, manage transactions, and provide requested services.
- Customer Support: To respond to inquiries, provide customer service, and resolve any issues.
- Marketing and Communication: To send updates, promotions, and relevant information about our services, with your consent.
- Improving Our Website: To analyze and enhance our website’s functionality and user experience.
- Compliance and Legal Obligations: To comply with applicable laws and regulations or as required in legal proceedings.
3. Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information with trusted partners and third parties for specific purposes, such as:
- Service Providers: Third-party vendors who assist in website hosting, payment processing, logistics, and marketing services.
- Compliance with Laws: If required by law or to protect the rights, property, or safety of our company, our clients, or others.
- Corporate Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
All partners and third-party vendors must adhere to strict data protection standards and use your information solely for the services they provide to us.
4. Data Security
We take reasonable precautions to secure your information, including:
- Encryption: Sensitive information, such as payment data, is encrypted during transmission.
- Access Control: Access to personal data is restricted to authorized personnel only.
- Monitoring: We use monitoring systems to protect against unauthorized access, data breaches, and cyber threats.
However, please note that no transmission over the internet or electronic storage method is completely secure, and we cannot guarantee absolute security.
5. Retention of Information
We retain your information only as long as necessary for the purposes outlined in this Privacy Policy or to comply with legal obligations. When no longer needed, your data will be securely deleted or anonymized.
6. Your Rights and Choices
Depending on your jurisdiction, you may have rights over your personal information, including:
- Access: Request access to the personal information we hold about you.
- Correction: Update or correct any inaccuracies in your personal information.
- Deletion: Request deletion of your data, subject to legal and contractual obligations.
- Opt-Out: Unsubscribe from marketing communications at any time by following the unsubscribe link or contacting us directly.
To exercise these rights, please contact us at the details provided below.
7. Cookies and Tracking Technologies
Our website uses cookies to improve your experience, analyze traffic, and personalize content. You can adjust your browser settings to refuse cookies; however, some features of our website may not function properly if cookies are disabled.
8. International Data Transfers
As an international company, your information may be transferred to, and processed in, countries outside of your jurisdiction. We ensure appropriate safeguards are in place for these transfers, in line with data protection regulations.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised date. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
OTD Groups of Companies
Email: sales@otdgroups.com